FAQs
What issues do you treat?
The Flatiron Center works with adults, adolescents, students and families experiencing a wide range of emotional and behavioral difficulties, most often related to depression, anxiety, and relationship issues.
What’s special about your practice?
At TFC, we take a person-centered approach that always starts with you. Some practices focus on certain diagnoses. Others start with their preferred therapeutic paradigm and fit you into that framework. We strive to understand how your emotional and behavioral difficulties feel from your perspective, and how they are shaped by who you are as a person, and then adapt our approach to meet your needs.
Why should I choose one of your clinicians?
We hire only licensed professionals with excellent training and credentials who are passionate about their work, strongly aligned with our person-centered approach, and committed to providing the best possible clinical care. We provide our clinicians with infrastructure and support so they don’t have to worry about administrative tasks and can focus exclusively on therapy with their clients. Finally, we provide ongoing supervision, education, and peer support to help our therapists continue to learn, grow and constantly improve the quality of the services they provide.
Do you provide online therapy?
Yes, we provide services both online and in-person. We serve all of New York state through virtual therapy, with many of our virtual clients coming from the five boroughs, Long Island, Westchester, the Hudson Valley, and all other areas north of New York City. The platform we use is HIPAA compliant and designed to protect the confidentiality of your personal information.
How often are sessions?
Most clients prefer weekly therapy sessions, which tend to be most effective for the majority of problems. However, you may prefer to meet more or less often depending on your needs.Book Now through Zocdoc
How long are sessions?
Both Initial Consultations and Ongoing Therapy Sessions are scheduled for 45 minutes.
Do you offer a complementary session?
Yes. Please contact us to schedule an introductory session. This is an opportunity for us to better understand the nature of your troubles and share initial thoughts on how we can help.
Are your services confidential?
Everything you discuss in therapy is strictly confidential, and TFC clinicians rigorously adhere to all HIPAA guidelines to guarantee your privacy. Even if you want your therapist to share information about your treatment with an outside party, we ask that you sign a written release. The only exception to confidentiality is if you pose an imminent risk of harm to yourself or others, which we are legally obligated to report in order to ensure your safety. Otherwise, everything you share in therapy is between you and your therapist.
Will I be in therapy forever? When do I graduate from therapy?
Therapy is not meant to last indefinitely. The length of treatment depends on your needs and goals, and once you’ve achieved these, you and your therapist can discuss stopping or, if you prefer, developing new objectives. Good therapy does not promote dependence, but actually supports autonomy and personal agency. Our job is to help you when you need it, but ultimately to equip you to move on from therapy with a strengthened capacity to live your life as you see fit.
Do I really need therapy? I can usually handle my problems on my own.
Most people come to therapy when their tried-and-true methods for dealing with their problems no longer seem to work. That can be frustrating and confusing, but it doesn’t mean you’ve somehow turned into an ineffective person. On the contrary, good therapy builds on your strengths by helping you identify what’s not working and recognize new ways of approaching old challenges. In therapy, the best solutions come from you.Effective Group Therapy — Manhattan
How can therapy help me?
Some people worry that therapy is just advice, or perhaps just a sympathetic ear. While therapy can involve both guidance and support, good therapy goes well beyond this to help you understand yourself and your issues in new ways. Schedule a free consultation with one of our senior clinicians to understand more specifically how therapy might be helpful for you.
What can therapy do for me that a self-help book cannot?
Self-help books can be a useful resource but are written for a wide audience and thus tend to offer fairly generic advice. Good therapy is all about you. Our therapists are trained to listen and understand you on a deeper and more personal level, so they can help you recognize when and how you get stuck and ultimately help you recognize new ways to move forward.
Aren’t medications enough? Why would I still need Therapy?
Medications can offer significant relief from emotional pain, and sometimes they are enough. However, even when the medications help, many clients feel they don’t fully address their distress. No medication can erase negative thoughts or troubling memories, or alter counterproductive or self-defeating behaviors. And sometimes clients taking medications still feel stuck, unfulfilled or disconnected even though their mood is somewhat better overall. Therapy is more effective for these kinds of challenges. And for significant psychiatric concerns, such as serious depression or anxiety disorders, considerable research indicates that the most effective treatment is a combination of medication and psychotherapy.
Do you accept insurance?
The Flatiron Center is an out-of-network provider, so we do not accept payment directly from your insurance company. However, if you have out-of-network benefits, we do everything we can to get you potential reimbursements as quickly as possible. Our automated system will check your eligibility and submit claims for you to make this process easy and efficient.Click here to learn more about our fees and our automated reimbursement services.
What’s the difference between therapy, psychotherapy and counseling?
We use the terms therapy and psychotherapy interchangeably to refer to talk therapy. Counseling can also refer to talk therapy, or sometimes to more specific guidance around career or academic goals. For clarity, we only use the terms therapy or psychotherapy on this website.
What’s the difference between therapy and coaching?
Coaching helps to clarify goals, identify obstacles, build skills, and create action plans. Coaches are not medical or healthcare professionals and are not licensed. Therapy helps to address mental, emotional and behavioral challenges. Therapy can also involve goals and skill-building, but these efforts focus more on seeing your problems, thoughts and feelings in a new light, and learning new ways of managing them. Most therapists—including psychologists, psychiatrists and social workers—are mental health professionals that cannot provide these services without a license.